Last updated: January 6, 2025
1. Introduction
This Privacy Policy describes how ParUp Management System ("ParUp", "we", "us", or "our") collects, uses, and shares your personal information when you use our service.
We are committed to protecting your privacy and ensuring the security of your personal data. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, phone number)
- Company information (business name, address)
- Property data (property names, addresses, descriptions)
- Inventory information (stock items, quantities, suppliers)
- Financial data (purchase order amounts, supplier costs)
- Communication preferences and support messages
2.2 Information We Collect Automatically
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, time spent)
- Log files and error reports
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- Data from integrated services (Guesty, property management systems)
- Analytics providers
- Security services
3. How We Use Your Information
We use your information to:
- Provide and maintain our inventory management services
- Process transactions and send related information
- Send administrative information and service updates
- Provide customer support and respond to inquiries
- Improve our services and develop new features
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Comply with legal obligations and enforce our terms
- Send marketing communications (with your consent)
4. Legal Basis for Processing (GDPR)
For users in the EU, we process your personal data based on:
- Contract: To provide our services and fulfill our contract with you
- Legitimate Interest: To improve our services, ensure security, and conduct business operations
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing
We may share your information with:
- Service Providers: Third parties who provide services on our behalf (hosting, analytics, support)
- Integrated Services: With your consent, to enable integrations (Guesty, payment processors)
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights and safety
- Team Members: Within your organization, based on your permission settings
We do not sell your personal information to third parties for marketing purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and monitoring
- Access controls and authentication measures
- Employee training on data protection
- Incident response and breach notification procedures
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
- Account Data: Until account deletion plus 30 days for backup purposes
- Inventory Data: Until account deletion or data removal request
- Usage Logs: 24 months for security and analytics purposes
- Financial Records: 7 years as required by accounting regulations
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Restriction: Request limitation of processing activities
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: For processing based on consent
To exercise these rights, contact us at privacy@parup.app.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic functionality
- Analytics Cookies: Help us understand how you use our service
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by relevant data protection authorities
- Other appropriate safeguards as required by applicable law
11. Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on this page
- Sending you an email notification
- Providing notice through our service
13. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@parup.app
Address: [Your Company Address]
Data Protection Officer: dpo@parup.app
14. Supervisory Authority
If you are located in the EU and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
By using ParUp, you acknowledge that you have read, understood, and agree to this Privacy Policy.